Privacy Policy

Effective Date: June 1, 2026

OpenRate98, available at https://openrate98.xyz, helps users collect business lead information, verify WhatsApp availability, organize outreach activity, and manage follow-ups.

This Privacy Policy explains what information we collect, how we use it, and the choices you have when using OpenRate98.

By using OpenRate98, you agree to this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

Account Information

When you create an account, we may collect:

  • Name
  • Email address
  • Password
  • Phone number or WhatsApp number
  • Account role or subscription plan
  • Login and account security information

Billing Information

If you purchase a paid plan or additional lead credits, payment is processed through Stripe or another payment provider.

We may receive limited billing-related information such as:

  • Customer ID
  • Subscription status
  • Plan purchased
  • Payment status
  • Billing email
  • Transaction history summary

We do not store your full card number or complete payment details on our servers.

Campaign and Lead Data

When you use OpenRate98, we may store campaign-related information such as:

  • Campaign name
  • Keywords or niches searched
  • Target locations
  • Business names
  • Business phone numbers
  • Websites
  • Addresses
  • Cities or regions
  • Google Maps links
  • Ratings and review counts, when available
  • Email addresses discovered from public sources, when available
  • WhatsApp verification status
  • CRM notes, tags, contact status, priorities, and follow-up dates

Imported Data

If you import CSV files, we process and store the data you upload according to your account usage and available lead credits.

Support and Communication Data

If you contact us, submit a support request, feature request, bug report, or contact form, we may collect:

  • Your name
  • Email address
  • WhatsApp number
  • Message content
  • Technical issue details
  • Screenshots or files you choose to provide

Technical and Security Data

To protect the platform and reduce abuse, we may collect:

  • IP address
  • Browser type
  • Device information
  • Login activity
  • Signup activity
  • Basic browser/device fingerprint or cookie
  • Email verification activity
  • Failed verification attempts
  • Referral activity
  • Usage patterns related to free credits and abuse prevention

2. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Provide access to the OpenRate98 dashboard
  • Run lead generation campaigns
  • Store and organize campaign data
  • Verify WhatsApp availability
  • Manage CRM notes and follow-ups
  • Process CSV imports and exports
  • Track subscription plans, credits, and usage limits
  • Process payments and billing updates
  • Provide customer support
  • Respond to feature requests and bug reports
  • Improve platform reliability and user experience
  • Prevent abuse of free credits, referrals, and account creation
  • Detect suspicious activity, duplicate accounts, or fraudulent usage
  • Comply with legal, tax, and security obligations

3. Lead Data and Public Business Information

OpenRate98 may help users collect business information from public sources and third-party services.

This may include publicly available business details such as business names, phone numbers, websites, addresses, ratings, and map links.

Users are responsible for how they use exported or collected lead data. You must comply with all applicable outreach, privacy, anti-spam, marketing, and messaging laws in your country or region.

OpenRate98 does not guarantee that every collected phone number is available on WhatsApp, nor does it guarantee replies, sales, or business outcomes.

4. WhatsApp Verification

OpenRate98 may help you check whether a collected phone number appears to be available on WhatsApp.

WhatsApp verification status is used only to help organize outreach priority. OpenRate98 is not affiliated with WhatsApp or Meta.

You are responsible for ensuring that your WhatsApp outreach follows applicable laws, WhatsApp’s terms, and respectful communication practices.

5. Email Discovery

OpenRate98 may attempt to discover email addresses from publicly available business websites or public online sources.

We may apply filters to reduce irrelevant, example, placeholder, system-generated, or disposable email addresses.

However, users are responsible for verifying email accuracy and complying with applicable email marketing and privacy laws before contacting any email address.

6. Referrals

If you use or join through a referral link, we may collect and store referral-related information such as:

  • Referrer account
  • Referred user account
  • Referral signup status
  • Purchase status
  • Reward eligibility
  • Reward credits issued
  • Referral abuse signals

Referral rewards may be reviewed manually to prevent fake accounts, duplicate accounts, or abuse of free credits.

7. Cookies and Tracking

OpenRate98 may use cookies or similar technologies to:

  • Keep users logged in
  • Remember account sessions
  • Support security features
  • Detect duplicate or suspicious signups
  • Track referral attribution
  • Improve platform reliability

You can disable cookies in your browser, but some platform features may not work properly.

8. Payment Processing

Payments are processed by third-party payment providers such as Stripe.

When you make a payment, your billing information is handled according to the payment provider’s privacy policy and security practices.

OpenRate98 may store payment-related records needed to manage your subscription, credits, invoices, refunds, disputes, and account access.

9. Third-Party Services

OpenRate98 may use third-party services to operate the platform, including:

  • WordPress hosting and plugins
  • Stripe for billing
  • Google services or APIs for business data
  • Email delivery services
  • Security tools such as Wordfence
  • Analytics or monitoring tools
  • Customer support tools

These third-party services may process limited information as needed to provide their services.

10. Data Sharing

We do not sell your personal information.

We may share information only when necessary to:

  • Operate the platform
  • Process payments
  • Provide customer support
  • Prevent fraud or abuse
  • Comply with legal obligations
  • Protect our rights, users, and platform security
  • Work with trusted service providers under appropriate confidentiality or data protection terms

11. Data Retention

We keep your information for as long as needed to:

  • Provide your account and services
  • Maintain campaign and CRM records
  • Process subscriptions and billing
  • Resolve disputes
  • Prevent abuse
  • Comply with legal, tax, and security obligations

You may request account deletion by contacting us at support@openrate98.xyz.

Some records may be retained if required for legal, security, billing, or fraud-prevention purposes.

12. Data Security

We use reasonable technical and organizational measures to protect user information.

These may include:

  • Password protection
  • Account access controls
  • Email verification
  • Security monitoring
  • Abuse detection
  • Optional two-factor authentication where available
  • Restricted administrative access

However, no online platform can guarantee absolute security. You are responsible for keeping your login credentials secure.

13. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your account or data
  • Object to certain processing
  • Request a copy of your data
  • Withdraw consent where applicable

To make a privacy request, contact us at support@openrate98.xyz.

14. Children’s Privacy

OpenRate98 is not intended for children under 13 years old, or the minimum age required by law in your location.

We do not knowingly collect personal information from children.

15. Compliance and User Responsibility

OpenRate98 provides tools for lead collection, WhatsApp verification, CRM tracking, and follow-up management.

You are responsible for:

  • Using collected data lawfully
  • Following applicable privacy and outreach laws
  • Respecting opt-out requests
  • Avoiding spam or abusive messaging
  • Complying with WhatsApp, email, and marketing platform rules
  • Ensuring your outreach is accurate, respectful, and compliant

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make important changes, we may notify users through the website, dashboard, email, or another reasonable method.

The updated Privacy Policy will be effective when posted on this page.

17. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

OpenRate98
Website: https://openrate98.xyz
Email: support@openrate98.xyz

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